Who we help · Professional services
Legal, accounting, consulting and office-based firms
Client-sensitive work that depends on secure access, dependable Microsoft 365 and fast answers when something interrupts billable time.
Common pressures
What we hear most.
- Every hour lost to an IT problem is an hour that cannot be billed
- Clients and insurers increasingly ask security questions before engaging
- Documents live across email, SharePoint, desktops and practice software
- Staff work from the office, from home and from client sites
- There is rarely anyone internal who owns technology decisions
Typical environment
What we usually find in this kind of organisation.
Select an area to see what it involves and what we check.
Identity
Microsoft 365 accounts used by everyone, every day.
- MFA on all accounts including admins
- Leaver access removed on the day
- Separate admin accounts
Relevant services
Where PINE usually starts.
Example situation
An anonymised example of the work.
Situation
An office-based team had accounts set up over several years, inconsistent device builds and no clear record of who had access to what.
What the team changed
Identity settings were made consistent, devices were standardised and the environment was documented, with support centralised through one channel.
Result
Access changes became routine, recurring issues dropped and the firm could answer client security questions with evidence rather than assumption.
Useful resources
Reading that applies here.
IT Health Check
An 18-question review of support, identity, devices, backup and networks.
Start the checkNext step
Talk to us about your environment.
A 30-minute intro call is enough to understand what you have and what needs attention first.