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Level 1–3 helpdesk for your people, devices and software — one number to call when something stops working.
Explore serviceServices · Cybersecurity
Security work that starts with what actually gets businesses hurt.
A baseline review, then the specific controls that reduce risk fastest — in an order you can budget and schedule.
Who it's for: Businesses being asked security questions by clients, insurers or their own board.
Problems this service solves
What we usually find first.
- Accounts are not consistently protected
- Devices and patching are difficult to track
- Staff are unsure what to do when something suspicious happens
- Backups exist but have not been tested
- Nobody clearly owns security decisions
What PINE takes ownership of
Grouped responsibilities, with one accountable team.
Identity and access
MFA, admin separation, conditional access and account lifecycle.
Devices and patching
Endpoint protection, update compliance and a current device register.
Email and user protection
Mail filtering, domain records and clear reporting guidance for staff.
Backup and recovery
Protected copies and tested restores, not assumptions.
Documentation and incident readiness
Written escalation steps so people know who to call and what happens next.
Practical control pathway
Six controls, in the order they usually pay off.
Select a control to see the risk it reduces, what we check and what a good baseline looks like.
Identity
Reduces the risk of an attacker signing in as one of your staff using a stolen password.
- We check: MFA coverage, admin accounts, sign-in activity and stale accounts
- Good baseline: MFA on every account, separate admin accounts, leavers disabled same day
No scare tactics: we work through these in priority order, at a pace your organisation can absorb.
How we work
Discover, stabilise, improve.
Discover
Understand the users, systems, risks and recurring problems.
Stabilise
Address urgent issues, establish ownership and document the environment.
Improve
Reduce repeated problems and work through a practical roadmap.
Related services
Delivered under the same support relationship.
Make your cloud work properly
Tenant configuration, licensing, identity and an email, SharePoint and Teams structure people can actually use.
Explore serviceRun the systems behind them
Business networks designed, built and documented properly — firewalls, switching, Wi-Fi, VLANs and remote access.
Explore serviceNext step
Talk to us about cybersecurity.
A short conversation about what you have now and what's causing trouble is enough to start.