Who we help · Community and not-for-profit
Community organisations and not-for-profit teams
Lean teams that need cost clarity, privacy-aware systems and practical technology planning that fits a real budget.
Common pressures
What we hear most.
- Small budgets with little room for surprise costs
- Volunteers and part-time staff sharing accounts and devices
- Sensitive member, client or donor information to protect
- Grant and reporting deadlines that cannot slip
- Technology decisions made by people with other full-time roles
Typical environment
What we usually find in this kind of organisation.
Select an area to see what it involves and what we check.
Accounts and access
Mixed staff and volunteer access.
- No shared logins where they can be avoided
- MFA on accounts holding personal information
- Access reviewed when volunteers change
Relevant services
Where PINE usually starts.
Managed IT Support
Explore serviceBackup & Recovery
Explore serviceDocumentation & Standards
Explore serviceExample situation
An anonymised example of the work.
Situation
A small team relied on informal support, with accounts and files spread across personal devices and no record of what existed.
What the team changed
Accounts and licensing were tidied, the environment was documented and a simple backup and support arrangement was put in place.
Result
The team had a clear place to go for help, costs became predictable and knowledge no longer depended on one person.
Useful resources
Reading that applies here.
IT Health Check
An 18-question review of support, identity, devices, backup and networks.
Start the checkNext step
Talk to us about your environment.
A 30-minute intro call is enough to understand what you have and what needs attention first.